Our journey is with you
Our brand is new and growing. We are constantly learning from our strengths and our shortfalls but one thing we are committed to is our story and our community.
We can't say that we won't make mistakes in these early years.
Our products are created in Los Angeles and Asia, which can create slightly longer shipping times for customers outside of the United States.
However, we are committed to advancing our solutions while we continue to develop our products and delivery times. The product quality is second to none and truly worth the wait..
PRODUCTS DEVELOPED, CUSTOMIZED AND SHIPPED FROM OUR BASES IN LOS ANGELES AND ASIA
COLLECTIONS
Sustainability and Responsibility
Our brand only uses eco-friendly and recycled materials in its packaging. We use non-hazardous, toxin-free, and biodegradable ink, and we're constantly improving our development of eco-friendly fabrics.
Our goal is to a build an apparel brand that wastes less and is better for the planet.
DELIVERY
Shipping Times
- U.S.A Special Line: 5d avg; 95% in 7d.
- Special Line: 10d avg; 95% in 15d.
- Special Line Pro: 7d avg; 95% in 10d.
- International Express: 5d avg; 95% in 7d.
- Standard Shipping: 25d avg; 95% in 30d.
We are working to reduce these times.
RETURNS AND EXCHANGES
RETURNS AND EXCHANGES:
We strive to provide the best shopping experience in the world. If you are not 100% satisfied with your purchase and want to make a return or exchange, please follow the policies below.
EXCHANGES
If you have ordered goods from www.houseoflevade.com and want to exchange your items for a different size, colour, cut, or completely different item you can do so by returning the item, within 30 days of receiving the shipment.
Extra charges may apply depending on the item. These costs will be covered by you. Returns need to be shipped the address below. You will need to send your original receipt and a written explanation of the items you would like. We will ship the new items to the original ship to address at no extra charge. All exchanges are dependent on current stock. Please check availability on www.houseoflevade.com
RETURNS
Item(s) purchased from www.houseoflevade.com must be returned in unused condition in order to receive a refund. To return an item(s) from a refund just send it to the address below with a copy of the original invoice and a written explanation of why the item(s) is being returned. Customers are responsible for all shipping charges when returning an item(s). A refund will be issued in the original form of payment. Please note that we cannot refund the original shipping charges.
All returns and exchanges should be shipped via insured traceable mail in a secure package to our location.
Please Ship Returns/Exchanges to:
HouseofLevade / Exchanges
7b/11b ParkStreet, Lytham. Lancashire.
United Kingdom
(Please include a note saying what you want us to do and also include your order number)